Shannon Rustad

Director of Operations and Business Development

Shannon is Vocational Diagnostic’s Director of Operations and Business Development. She has been with the firm since October of 2012. She manages the company’s day to day operations on every level, from administration, to personnel, to finances, to marketing. Shannon also regularly travels to conferences around the country – Colorado, Utah, Nevada, Illinois, Wyoming, Missouri, and beyond – as a representative of VDI and to build the firm’s professional relationship with plaintiff and defense attorneys, paralegals, and other vendors in our field.

She graduated Summa Cum Laude with a Bachelor of Science in Business with an emphasis in Management. By utilizing the skills she has learned, she has expanded the company’s reach exponentially, growing our business with each passing year. In addition to coordinating marketing efforts for annual conferences on behalf of other team members who will attend them, she also manages the administrative and billable staff across eight different states, acts as our IT liaison, writes policies and procedures, manages all aspects of HR, and helps design, select, and purchase VDI merchandise.  She is also a crucial member of our firm’s Executive Team.

Shannon calls sunny Phoenix, Arizona her home. During the spring and summer, she can often be found a little further north in Prescott at one of her grandson’s baseball games. She loves spending time searching for hidden gems in the restaurant world in downtown Phoenix, and relaxing at home with her partner, John, and two cats, Sampson and Oliver – both female cats, she just likes to keep people guessing!